Peter Schauß Bergstraße 47 D - 56077 Koblenz

E-Mail:
ICQ:	136-125-220
IRC:	irc.quakenet.org #unrealsoftware.de
Telephone:	+49 0261 6799843
Cellphone:	+49 0176 26848174

Please check/try the following before you send a mail with questions/problems:

• Read FAQ-Pages (frequently asked questions) if there are any
  
  
• Read and search the forum - maybe there are posts about your question
  
  
• Write a post in the forum instead of mailing if you think that others could help as well
  
  

Please provide as many information and details as possible if you decide to send a mail! For example:

• For errors: EXACT error message and the situation which led to the error
  
  
• For technical problems: Hardware details of your PC (video card, CPU, memory, operating system)
  
  
• For account problems: Username, account activation link
  
  

Please also note that Unreal Software is not bound to help you! Please do not write insulting or impolite mails and always provide all required information. Otherwise it is possible that you will not receive an answer. However I'm keen to answer every mail and to help everyone who needs support.